{"id":4368,"date":"2026-04-21T08:51:05","date_gmt":"2026-04-21T06:51:05","guid":{"rendered":"https:\/\/terra-nova.co.za\/?page_id=4368"},"modified":"2026-04-21T09:00:10","modified_gmt":"2026-04-21T07:00:10","slug":"product-administrator","status":"publish","type":"page","link":"https:\/\/terra-nova.co.za\/de\/product-administrator\/","title":{"rendered":"Product Administrator"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4368\" class=\"elementor elementor-4368\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3c1d644 e-flex e-con-boxed e-con e-parent\" data-id=\"3c1d644\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6346214 elementor-widget elementor-widget-heading\" data-id=\"6346214\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 22-05-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Product Administrator<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af098a6 elementor-widget elementor-widget-text-editor\" data-id=\"af098a6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 22-05-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><strong>Location:<\/strong> Cape Town, South Africa\u00a0<\/p><p><strong>Start Date:<\/strong> Immediately<\/p><p><strong>Hybrid:<\/strong> No<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9cbb091 elementor-widget elementor-widget-text-editor\" data-id=\"9cbb091\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>In this role, you will support the Product team by maintaining supplier information, coordinating product updates, and assisting with product-related administration, communications, and supplier engagements.<\/p><p>As a <strong>Product Administrator,<\/strong> you will report directly to the <strong>Product Manager<\/strong>, with responsibilities that include, but are not limited to:<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e7bec7 elementor-widget elementor-widget-heading\" data-id=\"4e7bec7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Key Responsibilities<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b65b3d7 elementor-widget elementor-widget-text-editor\" data-id=\"b65b3d7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>&#8211; Request and track Supplier rates &amp; information, commissions, insurance documents, insurance documentation, and POPIA compliance confirmations as per KPIs<br \/>&#8211; Update Tourplan and WETU with relevant Supplier information (e.g., notes, VAT, contact, bank details, preferred, blacklisted, and TOP &amp; Medium suppliers).<br \/>&#8211; Conduct thorough rate checks within our booking system (Tourplan) as required<br \/>&#8211; Maintain and update the Preferred Supplier List, Blacklisted Suppliers, specials sheets (eg. activities, festive season conditions, single supplements) and the Supplier Library <br \/>&#8211; Log all product-related feedback in internal systems (Tourplan, SharePoint, Rates Tracking Sheet) to ensure internal visibility<br \/>&#8211; Communicate product updates and information to relevant team members as required<br \/>&#8211; Update Destination Guide content regularly (SA\/NA) and ensure alignment with latest supplier changes<br \/>&#8211; Notify Sales Support and Digital Marketing team of product changes and updates so they can adjust Sales &amp; Marketing material accordingly<br \/>&#8211; Contribute to Newsletter content by sharing relevant supplier\/product updates and destination trends alongside Product Manager<br \/>&#8211; Support Social Media planning with product input, ideas for posts, and prep of draft content<br \/>&#8211; Source and suggest appropriate images to support Digital Marketing visuals (for Social Media, Newsletters, presentations, website, etc.) where required.<br \/>&#8211; Assist with internal Product Update newsletters for distribution to the company<br \/>&#8211; Plan and coordinate Educational trips: wish lists, routing, booking, budgeting and invoicing, site inspections, staff contracts, flights\/transfers, briefings and recons, feedback collection and presentation<br \/>&#8211; Supplier discounts for trade: Record all suppliers booked for educations, agent trips and personal visits, and the discounts they offered<br \/>&#8211; Supplier Training: Co-ordinate training slots with Suppliers and team, assist to prepare the Training Room and welcome Guests (eg. offer a drink) when required<br \/>&#8211; Coordinate and support setup and hosting of Site Inspections, Supplier Visits, and Product Workshops; attend Product Training sessions and Workshops when required<br \/>&#8211; Track team attendance at Supplier Events, Site Inspections, and Product Trainings\/Workshops<br \/>&#8211; Assist team members and departments with product information and support as required<br \/>&#8211; Assist with ad-hoc product tasks and internal projects as needed, i.e. creating and maintaining of supplier lists etc<br \/>&#8211; Maintain the product-related inventory (e.g., stock of gifts, crockery, cutlery, coffee pods); record supplier gifts given and keeping track of all gifts given, manage stock <br \/>&#8211; Practice clear, concise, and professional communication with internal teams and suppliers<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b523c0 elementor-widget elementor-widget-heading\" data-id=\"3b523c0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Requirements<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87650c4 elementor-widget elementor-widget-text-editor\" data-id=\"87650c4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>&#8211; At least 2 years working experience within the Travel Industry<br \/>&#8211; Matric or Diploma in Tourism (beneficial)<br \/>&#8211; Comprehensive knowledge of Tourplan system is an advantage<br \/>&#8211; Proven track record of achieving and exceeding targets<br \/>&#8211; A service-focused approach with the ability to handle pressure and tight deadlines<br \/>&#8211; Ability to work extended hours when necessary to meet the demands and high pressure of the Travel Industry<br \/>&#8211; A proactive, problem-solving attitude and ability to work independently as well as part of a team<br \/>&#8211; Strong communication and organizational skills, with an ability to manage multiple tasks efficiently<br \/>&#8211; Ability to establish and maintain effective working relationships with suppliers<br \/>&#8211; Advanced knowledge of Microsoft Office and proven track record in use thereof<br \/>&#8211; Advanced knowledge of Microsoft Office and proven track record in use thereof<br \/>&#8211; Excellent written and verbal communication skills<br \/>&#8211; Organizational skills with attention to detail<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62cbe28 elementor-widget elementor-widget-heading\" data-id=\"62cbe28\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">How to Apply<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1aa5181 elementor-widget elementor-widget-text-editor\" data-id=\"1aa5181\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Please send your application detailing your relevant experience along with your earliest Start Date and Salary Expectations to <a href=\"mailto:hr@terra-nova.co.za\"><strong>hr@terra-nova.co.za <\/strong><\/a><strong>by 24 April 2026.<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a57fe8 elementor-widget elementor-widget-heading\" data-id=\"4a57fe8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Why Join Terra Nova Tours<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1aa1a98 elementor-widget elementor-widget-text-editor\" data-id=\"1aa1a98\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>At Terra Nova Tours, we pride ourselves on delivering unforgettable travel experiences across Southern Africa. As a leading Destination Management Company (DMC), we are committed to providing exceptional service and unique itineraries for our clients.<\/p><p>With our Head Quarter in the scenic city of Cape Town, South Africa, and a strategic presence in Windhoek, Namibia, we are perfectly positioned to deliver authentic and immersive travel experiences throughout Southern and Eastern Africa. Our services include Tailor-made Individual Travel, Group Travel, Scheduled Tours, and Meetings and Incentives.\u00a0<\/p><p>As part of our team, you will have the opportunity to work in a dynamic environment, surrounded by like-minded individuals who share your passion for travel. If you are ready to contribute to creating memorable travel experiences while growing your career, we invite you to apply.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Product Administrator Location: Cape Town, South Africa\u00a0 Start Date: Immediately Hybrid: No In this role, you will support the Product team by maintaining supplier information, coordinating product updates, and assisting with product-related administration, communications, and supplier engagements. As a Product Administrator, you will report&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-4368","page","type-page","status-publish","hentry"],"meta_box":[],"_links":{"self":[{"href":"https:\/\/terra-nova.co.za\/de\/wp-json\/wp\/v2\/pages\/4368","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/terra-nova.co.za\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/terra-nova.co.za\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/terra-nova.co.za\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/terra-nova.co.za\/de\/wp-json\/wp\/v2\/comments?post=4368"}],"version-history":[{"count":4,"href":"https:\/\/terra-nova.co.za\/de\/wp-json\/wp\/v2\/pages\/4368\/revisions"}],"predecessor-version":[{"id":4373,"href":"https:\/\/terra-nova.co.za\/de\/wp-json\/wp\/v2\/pages\/4368\/revisions\/4373"}],"wp:attachment":[{"href":"https:\/\/terra-nova.co.za\/de\/wp-json\/wp\/v2\/media?parent=4368"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}